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HealthLink Directories

HeathLink Directories

About Us

Background

Established in 1985, HealthLink was originally a drop-in Consumer Health Information service for patients, their families, carers and the staff of Westmead Hospital. Since then health information needs and technology have changed and we now focus on developing and maintaining high quality databases that can reach a wider audience.

A major part of our role is to support the consumer information and health promotion initiatives of Sydney West Area Health Service by providing access to information about health and community related support services.

Our databases are designed for:

Easy Access

3 user friendly search techniques mean that HealthLink Western Sydney is simple to use. Searches can be performed:

Advanced technology and a sophisticated keyword system ensure fewer false hits. Each keyword fits into a hierarchy of terms that move from general keywords like lung to specific keywords like Asbestosis. This allows you to step up and down levels in the hierarchy, being as specific or as general as you like.

HealthLink Western Sydney also has the ability to synonym match. Often health professionals and lay people use different terms to describe the same thing. For example, the medical term for a heart attack is myocardial infarction. In a case like this, keywords are linked to synonyms so that the system will find the record you need, regardless of which term you use.

Unique searching

HealthLink Western Sydney is underpinned by a unique geographical proximity search system. The system matches the postcode or suburb selected by a user with the location of the service they are searching for. The system then lists the records so that the closest appropriate service is always listed before services that are further from the user.

Internet version - where available, links to street directory maps pinpoint the location of the service that has been selected.
Floppy disk version - an interactive digital map allows you to refine your search based on geography.

Reliable

HealthLink Directories follow strict quality control procedures when creating and maintaining records. This ensures consistency of data and means that records are relevant and succinct.

Accurate

All our records are updated and verified annually and we constantly research and add relevant new services.

Equitable access

Because not everyone has Internet access HealthLink Western Sydney is also available on floppy disk. It costs $44 per annum (includes GST) and runs on most IBM compatible personal computers that have Windows 95 or later software.

 

© SWAHS. Contact: SWAHS Executive Unit
Sydney West Area Health Service
P.O. Box 63 Penrith, NSW 2145
Telephone: (02) 4734-2129
eMail: wsahs@wsahs.nsw.gov.au
http://www.wsahs.nsw.gov.au